COMM 1030 - Workplace Communication Essentials

3 Credits (Minimum) 3 Credits (Maximum)

Designed to develop and enhance communication skills in business and professional settings. Course includes a focus on accepted norms, behaviors, and manners observed in professional settings to promote respect, professionalism, and positive interactions among coworkers. Key characteristics of workplace etiquette include punctuality, politeness, respect for diversity, effective communication, active listening, proper email and phone etiquette, maintaining confidentiality, dressing appropriately, being mindful of personal space, and adhering to company policies and procedures. Additionally, displaying a positive attitude, collaborating effectively, demonstrating integrity, and handling conflicts diplomatically are essential aspects of effective workplace communication.